NEWVAPING SHIPPING INFORMATION

The warehouse work hours are 9:30am - 5pm, Monday - Friday, we are closed on all bank holidays, including Boxing Day and New Year Day.

We offer FREE ROYAL MAIL TRACKED Service on all orders over £20 and cheap delivery options for European and Worldwide customers. We take great care to ensure that your purchase reaches you promptly and in excellent condition.

Please kindly notice during the COVID-19 situation, we trying to keep everyone safe, we expect there to be some delays to deliveries - we appreciate everyone's patience during this time.

ATTENTION

Due to the shortage of workers and Spring Bank Holiday reason, all orders will delay to release out. We will try our best to process all orders as fast as we can.

We are sincerely apologise for the inconvenience!

Shipping Service Details

Service Name Delivery Service Details Price

Royal Mail Tracked 48

* 5-10 working days (During in the COVID-19, the delivery will slightly longer than usual 2-5 working days)

* Deliveries are made on Monday to Saturday

* Will provide the delivery picture and GPS location after dispatched

£2.99 for under £20

FREE for over £20

Royal Mail Tracked 24

* 3-5 working days (During in the COVID-19, the delivery will slightly longer than usual 1-3 working days)

* Deliveries are made on Monday to Saturday

* Will provide the delivery picture and GPS location after dispatched

£4.46 for under £50

£3.99 for over £50

FREE for over £80

Parcel Froce 24 Service

* 1-3 working days (During in the COVID-19, the delivery will slightly longer than usual 1-2 working days)

* Deliveries are made on Monday to Friday

* Will request signature when dispatch

£4.99

Royal Mail International Service

* 15-25 working days (During in the COVID-19, the delivery will slightly longer than usual 9-15 working days)

* Will request signature when dispatch

Attention: the customer will need to pay the import duties and VAT when delivery.

If the parcel has been return cause the failed clearance reason, we will charge the send and return postage from customer.

Calculate at checkout page


COVID-19 Announcement

Due to the current situation, there are significant impacts on our ability to maintain all our usual service levels. We have increased our capacity and currently processing orders in 1 - 3 business days (not including weekends), with most orders shipping out in less than 24 hours. If the products do not shipped on time, we will send an email to you.

Our delivery partner Royal mail are still operating as normal, however due to an increase in staff absences in some areas in particular deliveries are being slightly delayed. We will update if there are any news regarding the current situation. We greatly appreciate your patience and understanding.

 

Receiving Your Parcel

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19). From experience with other coronaviruses, we know that these types of virus don't survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.